Privacy Policy
Our privacy policy is designed to ensure that any personal information you provide during the creation of a trading account or throughout trading activities is used strictly for its intended purpose. We take extensive measures to protect your data, including using SSL encryption technology, and we only work with reliable service providers who adhere to our privacy standards. Your information will only be used in ways to which you have expressly consented, either by us or third parties involved in delivering the services you require, such as money transfer services.
Collection of Personal Information
To provide brokerage and trading services, we collect personal information at various stages:
– When creating a live or demo trading account (e.g., full name, date of birth, residence, email).
– Bank and credit card details are required for live accounts.
– Personal information is also collected during deposits and withdrawals.
Types of Personal Information Collected
We collect only the data necessary to provide our services, including:
– Full name, address, date of birth, occupation, and ID/passport number.
– Proof of residence (e.g., utility bills, tax receipts).
– Financial information such as income and assets, bank statements.
– Other verification information as required.
How Personal Information is Used
The information we collect ensures legal compliance and processes trader requests. This includes:
– Executing buy/sell orders, deposits, and withdrawals.
– Assessing a trader’s financial status to offer relevant services and products.
We also use personal information to:
– Verify user details.
– Create and manage trading accounts.
– Communicate with users.
– Analyze trading activity to make personalized offers.
– Provide tailored services, including personal advice.
Confidentiality Guarantee
We guarantee that personal information shared during account creation or trading activities will never be shared with third parties without your explicit consent.
Methods of Collecting Personal Information
Personal information is collected via:
– Secure online forms and document uploads.
– Automated processes (e.g., IP addresses, browser types).
– Cookies, emails, and direct conversations with our representatives.
Sharing Personal Information with Third Parties
No information will be shared without prior consent, except in rare cases where we are legally obliged (e.g., anti-fraud, anti-money laundering efforts). Where third-party services are required, we fully disclose their identity to you.
Securing Personal Information
We employ state-of-the-art encryption and access control technologies, including SSL encryption and firewalls. Access to databases is limited to authorized personnel, and we do not store credit card details or process credit card transactions directly—this is handled by the card companies.
For inquiries or complaints, you can contact our 24/7 customer service team via live chat, email, or phone.